{"id":2081,"date":"2009-10-06T17:17:59","date_gmt":"2009-10-06T19:17:59","guid":{"rendered":"http:\/\/www.advanceconsultoria.com\/?p=2081"},"modified":"2014-02-24T16:44:23","modified_gmt":"2014-02-24T18:44:23","slug":"advanceconsultoriacom-realiza-treinamento-no-martins","status":"publish","type":"post","link":"http:\/\/www.advanceconsultoria.com\/?p=2081","title":{"rendered":"Treinamento &#8220;As 7 Ferramentas B\u00e1sicas da Qualidade&#8221; realizado no Grupo Martins"},"content":{"rendered":"<p><!--more--><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.advanceconsultoria.com\/wp-content\/as7ferramentas1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2089\" title=\"as7ferramentas1\" src=\"http:\/\/www.advanceconsultoria.com\/wp-content\/as7ferramentas1.jpg\" alt=\"\" width=\"500\" height=\"237\" \/><\/a><\/p>\n<address style=\"text-align: center;\"><span style=\"color: #ffffff;\"><span style=\"color: #000000;\">Ilustra\u00e7\u00e3o das 7 Ferramentas B\u00e1sicas da Qualidade<\/span><\/span><\/address>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">A <strong><span style=\"color: #808080;\"><span style=\"color: #990000;\"><span style=\"color: #cc0000;\">AdvanceConsultoria<\/span>.<\/span>com<\/span><\/strong> realizou nos dias 19 e 26 de Agosto de 2009, o treinamento <strong>&#8220;As 7 Ferramentas B\u00e1sicas da Qualidade&#8221;<\/strong> para a Ger\u00eancia e Supervis\u00e3o do Televendas do<\/span> <span style=\"color: #000080;\"><strong>Grupo<\/strong><strong> Martins<\/strong><\/span> <span style=\"color: #000000;\">com o objetivo de apresentar\u00a0as t\u00e9cnicas\u00a0para a identifica\u00e7\u00e3o\u00a0das causas de defici\u00eancias em produtos e servi\u00e7os, e as\u00a0metodologias para a\u00a0solu\u00e7\u00e3o de problemas\u00a0e aproveitamento das oportunidades\u00a0para melhorias.<\/span><br \/>\n<span style=\"color: #ffffff;\">.<\/span><br \/>\n<strong><span style=\"color: #000080;\">Conte\u00fado Program\u00e1tico:<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Hist\u00f3rico e Conceitos B\u00e1sicos da Qualidade<\/span><\/li>\n<li><span style=\"color: #000000;\">As 7 Ferramentas B\u00e1sicas da Qualidade conforme a ASQ (American Society for Quality): <\/span>\n<ul>\n<li><span style=\"color: #000000;\">Diagrama de Causa e Efeito (Cause-and-effect diagram)<\/span><\/li>\n<li><span style=\"color: #000000;\">Planilha de Verifica\u00e7\u00e3o (Check sheet)<\/span><\/li>\n<li><span style=\"color: #000000;\">Carta de Controle (Control chart)<\/span><\/li>\n<li><span style=\"color: #000000;\">Histograma (Histogram)<\/span><\/li>\n<li><span style=\"color: #000000;\">Diagrama de Pareto (Pareto chart)<\/span><\/li>\n<li><span style=\"color: #000000;\">Diagrama de Dispers\u00e3o (Scatter diagram)<\/span><\/li>\n<li><span style=\"color: #000000;\">Estratifica\u00e7\u00e3o (Stratification)<\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\">No\u00e7\u00f5es sobre o Ciclo PDCA<\/span><\/li>\n<li><span style=\"color: #000000;\">No\u00e7\u00f5es sobre a metodologia MASP para Solu\u00e7\u00e3o de Problemas<\/span><\/li>\n<li><span style=\"color: #000000;\">Cases e Exerc\u00edcios Pr\u00e1ticos<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #ffffff;\">.<br \/>\n<\/span><strong><span style=\"color: #000080;\">Ao final do Curso os participantes ficaram aptos a:<\/span><\/strong><\/p>\n<ul>\n<li><span style=\"color: #000000;\">Identificar as poss\u00edveis causas para um problema<\/span><\/li>\n<li><span style=\"color: #000000;\">Coletar e analisar dados<\/span><\/li>\n<li><span style=\"color: #000000;\">Controlar as varia\u00e7\u00f5es de um processo encontrando e corrigindo os problemas quando eles ocorrerem<\/span><\/li>\n<li><span style=\"color: #000000;\">Analisar se um processo est\u00e1 cumprindo os seus requisitos<\/span><\/li>\n<li><span style=\"color: #000000;\">Identificar as causas mais significativas quando existem muitas causas para um determinado problema<\/span><\/li>\n<li><span style=\"color: #000000;\">Identificar se duas causas est\u00e3o co-relacionadas<\/span><\/li>\n<li><span style=\"color: #000000;\">Estratificar dados de diferentes fontes ou condi\u00e7\u00f5es<\/span><\/li>\n<li><span style=\"color: #000000;\">Montar um plano para solucionar problemas<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><strong><span style=\"color: #000080;\">Avalia\u00e7\u00f5es feitas pelos\u00a0participantes das duas turmas deste treinamento:<\/span><\/strong><br \/>\n<span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.advanceconsultoria.com\/wp-content\/treinamentomartins.jpg\"><\/a><\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><a href=\"http:\/\/www.advanceconsultoria.com\/wp-content\/treinamentomartins1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-2092\" title=\"treinamentomartins1\" src=\"http:\/\/www.advanceconsultoria.com\/wp-content\/treinamentomartins1.jpg\" alt=\"\" width=\"499\" height=\"236\" \/><\/a><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\">.<\/span><br \/>\n<strong><span style=\"color: #000080;\">Pontos fortes do treinamento destacados pelos participantes:<\/span><\/strong><\/p>\n<ul>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Aplicabilidade do conhecimento \u2013 (Opini\u00e3o de 5 participantes)<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Novos conhecimentos \u2013 (Opini\u00e3o de 2 participantes)<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Seguran\u00e7a<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Motiva\u00e7\u00e3o<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Dinamismo<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Integra\u00e7\u00e3o<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Pr\u00e1tica dos exerc\u00edcios<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Aperfei\u00e7oamento<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Aprendizado<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Novas formas de acompanhamento<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Conhecimento sobre MASP e PDCA<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Plano de a\u00e7\u00e3o<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Material de apoio<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Programa\u00e7\u00e3o do evento<\/span><\/div>\n<\/li>\n<li>\n<div style=\"text-align: justify;\"><span style=\"color: #000000;\">Praticidade<\/span><\/div>\n<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\"><strong><span style=\"color: #800000;\"><span style=\"color: #000000;\">Para\u00a0saber mais sobre\u00a0os nossos servi\u00e7os de consultoria e treinamento,\u00a0clique<\/span> <\/span><a href=\"http:\/\/www.advanceconsultoria.com\/?page_id=7\" target=\"_blank\"><span style=\"color: #000080;\">aqui<\/span><\/a><span style=\"color: #800000;\"> <span style=\"color: #000000;\">para falar com os nossos consultores.<\/span><\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\"><strong>.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\"><strong>.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\"><strong>.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\"><strong>.<\/strong><\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #ffffff;\">.<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[112,33],"tags":[44,48,21],"class_list":["post-2081","post","type-post","status-publish","format-standard","hentry","category-casos-de-sucesso","category-treinamentos","tag-iso-9001","tag-pdca","tag-qualidade"],"_links":{"self":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts\/2081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2081"}],"version-history":[{"count":6,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts\/2081\/revisions"}],"predecessor-version":[{"id":5790,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts\/2081\/revisions\/5790"}],"wp:attachment":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2081"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2081"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}