{"id":4355,"date":"2011-05-27T13:39:57","date_gmt":"2011-05-27T15:39:57","guid":{"rendered":"http:\/\/www.advanceconsultoria.com\/?p=4355"},"modified":"2014-02-28T15:08:38","modified_gmt":"2014-02-28T17:08:38","slug":"treinamento-de-ciclo-pdca-para-lideres-de-processos","status":"publish","type":"post","link":"http:\/\/www.advanceconsultoria.com\/?p=4355","title":{"rendered":"Treinamento &#8220;Ciclo PDCA para L\u00edderes de Processos&#8221; realizado na UniAlgar &#8211; Turmas 1 e 2"},"content":{"rendered":"<p><!--more--><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: center;\"><a href=\"http:\/\/www.advanceconsultoria.com\/wp-content\/uploads\/PDCA-UniAlgar-2011.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-4354\" title=\"PDCA UniAlgar 2011\" src=\"http:\/\/www.advanceconsultoria.com\/wp-content\/uploads\/PDCA-UniAlgar-2011.jpg\" alt=\"\" width=\"505\" height=\"1142\" srcset=\"http:\/\/www.advanceconsultoria.com\/wp-content\/uploads\/PDCA-UniAlgar-2011.jpg 722w, http:\/\/www.advanceconsultoria.com\/wp-content\/uploads\/PDCA-UniAlgar-2011-132x300.jpg 132w, http:\/\/www.advanceconsultoria.com\/wp-content\/uploads\/PDCA-UniAlgar-2011-453x1024.jpg 453w\" sizes=\"auto, (max-width: 505px) 100vw, 505px\" \/><\/a><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #333333;\"><span style=\"color: #000000;\">Contratada pela <strong>UNIALGAR<\/strong>, como prestadora de servi\u00e7os de treinamento para Supervisores de Call Center da <strong>Algar Telecom<\/strong>, a <\/span><strong><span style=\"color: #cc0000;\">AdvanceConsultoria<span style=\"color: #808080;\">.com<\/span><\/span><\/strong> <span style=\"color: #000000;\">realizou o treinamento <\/span><\/span><span style=\"color: #333333;\"><span style=\"color: #000000;\">do<\/span> <strong><span style=\"color: #000080;\">Ciclo PDCA<\/span><\/strong> <span style=\"color: #000000;\">na Academia da Excel\u00eancia, com dura\u00e7\u00e3o de 16 horas por turma, nos dias 26 e 27 de Abril e 24 e 25 de Maio de 2011, na cidade de Uberl\u00e2ndia\/MG.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n<h3><span style=\"color: #333333;\"><strong><span style=\"color: #000080;\">Conte\u00fado program\u00e1tico deste treinamento<\/span><\/strong><\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\">Hist\u00f3rico e Conceitos B\u00e1sicos da Qualidade<\/span><\/li>\n<li><span style=\"color: #000000;\">Processo<\/span><\/li>\n<li><span style=\"color: #000000;\">Defini\u00e7\u00e3o e caracter\u00edsticas b\u00e1sicas do Processo<\/span><\/li>\n<li><span style=\"color: #000000;\">Conceito de Controle de Processo<\/span><\/li>\n<li><span style=\"color: #000000;\">Otimiza\u00e7\u00e3o de Processos<\/span><\/li>\n<li><span style=\"color: #000000;\">Vis\u00e3o Processual da Organiza\u00e7\u00e3o<\/span><\/li>\n<li><span style=\"color: #000000;\">Hierarquias do Processo<\/span><\/li>\n<li><span style=\"color: #000000;\">Classifica\u00e7\u00e3o dos Processos de uma Organiza\u00e7\u00e3o<\/span><\/li>\n<li><span style=\"color: #000000;\">Determina\u00e7\u00e3o de Itens de Controle<\/span><\/li>\n<li><span style=\"color: #000000;\">Gerenciamento da Rotina<\/span><\/li>\n<li><span style=\"color: #000000;\">Como funciona o Ciclo PDCA<\/span><\/li>\n<li><span style=\"color: #000000;\">Termos e significados<\/span><\/li>\n<li><span style=\"color: #000000;\">Utiliza\u00e7\u00e3o do PDCA para Melhoria e Manuten\u00e7\u00e3o<\/span><\/li>\n<li><span style=\"color: #000000;\">Detalhamento do \u201cP\u201d, \u201cD\u201d, \u201cC\u201d e \u201cA\u201d<\/span><\/li>\n<li><span style=\"color: #000000;\">Girando o ciclo PDCA<\/span><\/li>\n<li><span style=\"color: #000000;\">Ferramentas que poder\u00e3o ser utilizadas para construir um Ciclo PDCA de Melhorias<\/span><\/li>\n<li><span style=\"color: #000000;\">No\u00e7\u00f5es sobre o Balanced Scorecard<\/span><\/li>\n<li><span style=\"color: #000000;\">No\u00e7\u00f5es sobre o Seis Sigma<\/span><\/li>\n<li><span style=\"color: #000000;\">No\u00e7\u00f5es sobre as 7 Ferramentas da Qualidade<\/span><\/li>\n<li><span style=\"color: #000000;\">5W2H, SWOT e GUT<\/span><\/li>\n<li><span style=\"color: #000000;\">PDCA &amp; MASP &#8211; Metodologia de An\u00e1lise e Solu\u00e7\u00e3o de Problemas<\/span><\/li>\n<li><span style=\"color: #000000;\">Cases e Exerc\u00edcios Pr\u00e1ticos (dentro dos conte\u00fados)<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">A <strong>UNIALGAR<\/strong> \u00e9 uma unidade de import\u00e2ncia estrat\u00e9gica para as empresas Algar, na medida em que constr\u00f3i processos efetivos de desenvolvimento que geram alta performance dos talentos e equipes com conseq\u00fcente impacto positivo nos resultados dos neg\u00f3cios.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Esses processos de educa\u00e7\u00e3o corporativa englobam, al\u00e9m dos programas de treinamento, cultura, cren\u00e7as, valores e princ\u00edpios da filosofia gestora, instrumentos de avalia\u00e7\u00e3o de desempenho, pesquisas de clima, mapeamento de perfis, ferramentas de gest\u00e3o da sa\u00fade f\u00edsica e emocional, apoio na transi\u00e7\u00e3o de carreira, sucess\u00e3o, dentre outros.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<div id=\"_mcePaste\"><span style=\"color: #ffffff;\">.<\/span><\/div>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #000000;\"><span style=\"color: #000000;\">Solicite-nos um or\u00e7amento de treinamento clicando<\/span> <a href=\"http:\/\/www.advanceconsultoria.com\/?page_id=7\" target=\"_blank\"><span style=\"color: #0000ff;\">aqui<\/span><\/a> .<\/span><\/strong><\/p>\n<p style=\"text-align: justify;\">\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><span style=\"color: #ffffff;\">.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><span style=\"color: #ffffff;\">.<\/span><\/span><\/p>\n<p><span style=\"color: #000000;\">Visite e curta a nossa p\u00e1gina no\u00a0<a href=\"http:\/\/www.facebook.com\/AdvanceConsultoriacom\" target=\"_blank\"><span style=\"color: #0000ff;\">Facebook<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><span style=\"color: #000000;\">Assista o nosso v\u00eddeo\u00a0<a href=\"http:\/\/www.advanceconsultoria.com\/?p=4823\" target=\"_blank\"><span style=\"color: #0000ff;\">10 anos da AdvanceConsultoria.com<\/span><\/a><\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><span style=\"color: #ffffff;\">.<\/span><\/span><\/p>\n<p style=\"text-align: justify;\"><strong><span style=\"color: #000000;\"> <\/span><\/strong><\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #000000;\"><span style=\"color: #ffffff;\">.<\/span><\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[112],"tags":[72,146,148,147,48,21],"class_list":["post-4355","post","type-post","status-publish","format-standard","hentry","category-casos-de-sucesso","tag-desempenho","tag-efetividade","tag-eficacia","tag-eficiencia","tag-pdca","tag-qualidade"],"_links":{"self":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts\/4355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4355"}],"version-history":[{"count":10,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts\/4355\/revisions"}],"predecessor-version":[{"id":5636,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=\/wp\/v2\/posts\/4355\/revisions\/5636"}],"wp:attachment":[{"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4355"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.advanceconsultoria.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}